1. Our Privacy Obligations

Bet-Gigs (“Company,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, process, store, and share your personal data in compliance with applicable laws, including the General Data Protection Regulation (GDPR) for European Union users and Bulgaria’s Personal Data Protection Act (PDPA). We may update this Privacy Policy periodically. If changes are made, we will notify users via email or on our platform.

2. The Information We Collect

We collect personal information necessary to provide services, process transactions, and enhance user experience on Bet-Gigs.com.

This includes:

A. Information You Provide to Us Account Details: Username, password, profile picture. Contact Details: Email address, phone number. Identity Verification: Full name, proof of identity (passport/ID card), proof of address (utility bill). Financial Information: Payment details (bank transfers, cryptocurrency wallets, credit card details). User-Generated Content: Project descriptions, proposals, messages exchanged on the platform.

B. Information We Collect Automatically
Device & Technical Data: IP address, browser type, device type, operating system, access logs. Usage Data: Platform activity, interactions with other users, pages visited, projects posted. Location Data: Based on IP address and, if enabled, GPS data.

C. Information from Third-Party Sources Social Media & Authentication Services: If you link your account with Facebook, LinkedIn, or Google, we may collect public profile details. Payment Providers: We may collect transaction confirmations from third-party payment processors. Public Data: Information available on public platforms relevant to your professional profile.

3. How We Use Personal Information

We use your personal data to: Provide and manage our services, including freelancer-client interactions and project processing. Verify your identity to maintain a secure and trustworthy environment. Process payments and withdrawals securely. Enforce platform policies and ensure compliance with local and international regulations. Prevent fraud, security breaches, and other illegal activities. Improve user experience through personalization, recommendations, and analytics. Send important notifications regarding account security, policy updates, and service changes. Comply with legal obligations as required under Bulgarian and EU laws.

4. Who We Share Information With

We do not sell or rent personal information to third parties. However, we may shareinformation in the following cases: Payment & Financial Partners: To process transactions (e.g., Stripe, PayPal, cryptocurrency exchanges, banking institutions). Legal & Regulatory Compliance: If required by law, such as responding to a subpoena or governmental request. Business Transfers: If Bet-Gigs undergoes a merger, acquisition, or asset sale, user data may be part of the transaction. Security & Fraud Prevention: With security and risk management providers to ensure compliance with our anti-fraud policies. All third parties are contractually obligated to protect your information and only use it in accordance with applicable regulations.

5. Data Retention & Security

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. All transactions are encrypted using SSL/TLS protocols. Multi-layered security measures, including two-factor authentication (2FA) and encrypted data storage, protect your information. Inactive accounts are anonymized or deleted after 24 months, unless required by law to retain records.

6. Your Rights & Choices

Users in Bulgaria and the EU have the following rights under the GDPR & PDPA: Right to Access: You may request a copy of your data. Right to Rectification: You can update incorrect or incomplete personal information. Right to Erasure (Right to be Forgotten): Request deletion of your account and associated data. Right to Restriction of Processing: You can limit how your data is used under certain circumstances. Right to Data Portability: Request to receive a structured, machine-readable copy of your data. Right to Object: Object to the processing of personal data for marketing or automated decision-making. To exercise these rights, contact privacy@bet-gigs.com. We will respond within 30 days.

7. Cookies & Tracking Technologies

We use cookies and tracking technologies to improve user experience, enhance security, and provide personalized content. Users can control cookies via browser settings. Blocking certain cookies may affect platform functionality.

8. Third-Party Links
Our platform may contain links to external websites. We are not responsible for their privacy practices. Users should review third-party privacy policies before sharing personal data.

9. International Data Transfers
If you access Bet-Gigs from outside Bulgaria or the EU, your data may be transferred and processed in compliance with applicable privacy laws.

10. Contact & Complaints
For privacy-related inquiries or complaints, contact our Data Protection Officer:
Email: privacy@bet-gigs.com

If you believe your data rights have been violated, you may file a complaint with Bulgaria’s Commission for Personal Data Protection (CPDP) or your local EU Data Protection Authority.